Axsy enhances functionality with every release. Therefore, we support the latest version of the Axsy Mobile Apps which are available on the Apple App Store, Google Play Store and Microsoft Windows Store only.
Mobile Platform Operating System Requirements
The Axsy Mobile for Salesforce apps are supported on the following operating systems and versions.
Android
Android 11.0 or later
JetStream2* score 25 or greater
RAM: 4GB or greater
iOS
iOS 15.0 or later
RAM: 3GB or greater
Windows
Windows 10 or 11 latest version plus all service patches
JetStream2* score 25 or greater
Solid State Drive (SDD) required
RAM: 8GB or greater
Touchscreen enabled
JetStream2 combines together a variety of JavaScript and Web Assembly benchmarks, covering a variety of advanced workloads and programming techniques, and reports a single score that balances them using a geometric mean. JetStream2 results are commonly available for mobile devices on the internet.
Mobile Devices Used for Testing
Axsy performs automated and manual testing of the Axsy Mobile for Salesforce App for Android and IOS on a range of mobile devices representative of the mobile device marketplace.
| Platform | Phones | Tablets |
| Android | Google Pixel 4 XL | |
| Google Pixel 3 | ||
| Samsung Galaxy S10 / S10+ | ||
| Samsung Galaxy S9 / S9+ | ||
| Samsung Galaxy S8 / S8+ | ||
| Samsung Galaxy S7 | ||
| Samsung Galaxy Note 10+ | ||
| Samsung Galaxy Note 9 | ||
| Samsung Galaxy Note 8 | ||
| iOS | iPhone 11 Pro / Pro Max | iPad Pro 10.5” |
| iPhone 11 | iPad Air 2 | |
| iPhone XR | iPad Mini 4 | |
| iPhone XS / XS Max | iPad 7th Generation 10.2” | |
| iPhone X | ||
| iPhone 8 / 8+ | ||
| iPhone 7 / 7+ | ||
| iPhone SE (2nd Gen) | ||
| iPhone 6S | ||
| iPhone 6 | ||
| Windows | Surface Go | |
| Surface Pro |
Customers may use devices other than those listed above that meet the Mobile Platform Operating System Requirements, but are responsible for ensuring that the performance of the Axsy Mobile for Salesforce app is reliable in operation and provides a satisfactory end-user experience.
Due to the difficulty in reproducing defects reported to Axsy on mobile devices that are not on the currently published Mobile Devices Used for Testing list above, no guarantee is made that such defects will be resolved.
The Mobile Platform Operating System Requirements and the Mobile Devices used for Testing are subject to change at any time due to the dynamic nature of the mobile device marketplace.